KVKK Clarification Text – Mesh Chairs

Your Personal Data Security Matters to Us

At Mesh Chairs, we place great importance on protecting your personal data in accordance with Turkey’s Personal Data Protection Law (KVKK). This clarification text informs you about how we collect, process, store, and protect your personal data during the ordering and servicing of mesh office chairs. With a transparent and reliable data protection policy, we prioritize customer satisfaction and security.

Data Controller

As the data controller, Mesh Chairs processes your personal data in compliance with KVKK. Our company produces mesh chairs based on customer preferences, and the personal data collected during this process is used solely to provide our services and fulfill legal obligations.

Contact information:
Mesh Chairs
Address: Güneştepe Mahallesi Necip Fazıl Kısakürek Caddesi Yarışçı Sokak No:23/A Güngören / İstanbul
Email: info@meshchairs.com
Phone: +90 532 725 07 46

Which Data Is Processed?

We may process the following personal data to provide our services:

• Identity Information: Name, surname, T.C. ID number (for invoicing).
• Contact Information: Email address, phone number, delivery address.
• Financial Information: Bank or credit card details for payments (via secure payment systems).
• Customer Transaction Information: Order details, color or size preferences.

This data is necessary to prepare your mesh chairs, manage deliveries, and provide customer support.

Purposes of Data Processing

Your personal data is processed in accordance with KVKK for the following purposes:

• Order and Delivery Process: To prepare mesh chairs and manage deliveries.
• Customer Communication: To inform you about order status, delivery details, and your requests.
• Legal Obligations: To issue invoices, maintain accounting records, and comply with legal requirements.
• Service Improvement: To evaluate customer feedback and enhance service quality.

How Is Your Data Protected?

We implement comprehensive measures to secure your personal data:

• Technical Security: Data is stored encrypted on secure servers and protected against unauthorized access.
• Administrative Measures: Our staff receive regular data protection training and access data only when necessary.
• Payment Security: Payment transactions are processed via secure systems, and card details are not stored.

Who Is Your Data Shared With?

Your personal data is shared only in the following cases and in compliance with KVKK:

• Courier and Logistics Companies: Address and contact details are shared for delivery.
• Legal Authorities: Data may be shared with official institutions to meet legal obligations.
• Payment Providers: Limited sharing with secure payment systems for transaction processing.

Your data is never shared with third parties for marketing purposes.

Data Retention Period

Your personal data is retained for the duration required by legal obligations and service purposes. For example, accounting records are kept for 10 years, and order details are stored for the service period and legal durations. After these periods, your data is securely destroyed.

Your Rights

Under KVKK, you have the following rights:

• To learn whether your data is being processed.
• To know the purpose of processing and whether it is used appropriately.
• To request correction, deletion, or anonymization of your data.
• To learn whether your data is shared with third parties.

To exercise these rights, contact us at info@meshchairs.com or +90 532 725 07 46. Your requests will be evaluated and resolved free of charge within 30 days.

Contact Us

For questions or requests regarding your personal data, our 24/7 customer support team is available at info@meshchairs.com or +90 532 725 07 46. Mesh Chairs is committed to protecting your personal data and providing transparent service!